{"id":891,"date":"2025-10-05T23:20:23","date_gmt":"2025-10-05T21:20:23","guid":{"rendered":"https:\/\/www.playvibee.com\/?page_id=891"},"modified":"2025-10-19T13:40:22","modified_gmt":"2025-10-19T11:40:22","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.playvibee.com\/cs\/refund-policy\/","title":{"rendered":"Reklama\u010dn\u00fd poriadok"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-92b9201d wp-block-group-is-layout-constrained\">\n<p>Sme presved\u010den\u00ed, \u017ee si na\u0161e produkty zamiluje\u0161. Ak v\u0161ak po doru\u010den\u00ed nebude\u0161 spokojn\u00fd\/\u00e1 z ak\u00e9hoko\u013evek d\u00f4vodu, m\u00f4\u017ee\u0161 do\u00a0<strong>14 kalend\u00e1rnych dn\u00ed<\/strong>\u00a0od prevzatia\u00a0<strong>odst\u00fapi\u0165 od zmluvy<\/strong>\u00a0a z\u00edska\u0165 sp\u00e4\u0165 peniaze. Podrobn\u00e9 pravidl\u00e1 pre odst\u00fapenie n\u00e1jde\u0161 v sekcii \u201eVr\u00e1tenie tovaru\u201c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u013eavnen\u00fd a v\u00fdpredajov\u00fd tovar<\/h2>\n\n\n\n<p>Aj\u00a0<strong>z\u013eavnen\u00fd\/v\u00fdpredajov\u00fd tovar<\/strong>\u00a0m\u00f4\u017ee\u0161 v r\u00e1mci z\u00e1konnej 14-d\u0148ovej lehoty vr\u00e1ti\u0165. (V\u00fdnimky platia len pre tovar na mieru a \u010fal\u0161ie pr\u00edpady pod\u013ea z\u00e1kona; vi\u010f \u201eVr\u00e1tenie tovaru\u201c.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ako posla\u0165 tovar sp\u00e4\u0165<\/h2>\n\n\n\n<p>Tovar m\u00f4\u017ee\u0161 posla\u0165 po\u0161tou alebo kuri\u00e9rom na adresu:<\/p>\n\n\n\n<p><strong>Smartly s.r.o., Z. Chalupovej 12A, 851 07 Bratislava, Slovensko<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pri\u00a0<strong>odst\u00fapen\u00ed do 14 dn\u00ed<\/strong>\u00a0hrad\u00ed n\u00e1klady na sp\u00e4tn\u00e9 zaslanie spravidla kupuj\u00faci (ak nie je uveden\u00e9 inak). Vr\u00e1time v\u0161ak po\u0161tovn\u00e9 za\u00a0<strong>najlacnej\u0161iu pon\u00fakan\u00fa dopravu<\/strong>\u00a0pri p\u00f4vodnej objedn\u00e1vke.<\/li>\n\n\n\n<li>Pri\u00a0<strong>reklam\u00e1cii chybn\u00e9ho tovaru<\/strong>\u00a0zn\u00e1\u0161ame primeran\u00e9 n\u00e1klady spojen\u00e9 s uplatnen\u00edm zodpovednosti za vady (napr. po\u0161tovn\u00e9 pri opodstatnenej reklam\u00e1cii).<\/li>\n<\/ul>\n\n\n\n<p>Pros\u00edme,&nbsp;<strong>zabezpe\u010d vhodn\u00e9 zabalenie<\/strong>, aby sa tovar po\u010das prepravy nepo\u0161kodil. Pri odst\u00fapen\u00ed od zmluvy si zodpovedn\u00fd\/\u00e1 za&nbsp;<strong>zn\u00ed\u017eenie hodnoty<\/strong>&nbsp;tovaru sp\u00f4soben\u00e9 pou\u017e\u00edvan\u00edm nad r\u00e1mec be\u017en\u00e9ho odsk\u00fa\u0161ania.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reklam\u00e1cia chybn\u00e9ho tovaru (zodpovednos\u0165 za vady)<\/h2>\n\n\n\n<p>Na fyzick\u00e9 produkty sa vz\u0165ahuje&nbsp;<strong>z\u00e1konn\u00e1 z\u00e1ruka minim\u00e1lne 24 mesiacov<\/strong>. Ak sa vyskytne vada:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Oprava alebo v\u00fdmena<\/strong>\u00a0\u2013 bezplatne a v primeranej lehote.<\/li>\n\n\n\n<li>Ak oprava\/v\u00fdmena\u00a0<strong>nie je mo\u017en\u00e1<\/strong>\u00a0alebo by sp\u00f4sobovala neprimeran\u00e9 \u0165a\u017ekosti, m\u00e1\u0161 pr\u00e1vo na\u00a0<strong>primeran\u00e9 zn\u00ed\u017eenie ceny<\/strong>\u00a0alebo\u00a0<strong>odst\u00fapenie od zmluvy<\/strong>\u00a0(vr\u00e1tenie pe\u0148az\u00ed).<\/li>\n\n\n\n<li>Reklam\u00e1ciu vybav\u00edme\u00a0<strong>bez zbyto\u010dn\u00e9ho odkladu<\/strong>, najnesk\u00f4r do\u00a0<strong>30 dn\u00ed<\/strong>\u00a0od jej uplatnenia, pokia\u013e sa s tebou nedohodneme na dlh\u0161ej lehote.<\/li>\n<\/ol>\n\n\n\n<p><strong>Ako reklamova\u0165:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>po dohode n\u00e1m tovar za\u0161li (pri opodstatnenej reklam\u00e1cii ti preplat\u00edme primeran\u00e9 n\u00e1klady).<\/li>\n\n\n\n<li>po\u0161li n\u00e1m e-mail s popisom chyby a \u010d\u00edslom objedn\u00e1vky,<\/li>\n\n\n\n<li>prilo\u017e fotky\/vide\u00e1, ak je to mo\u017en\u00e9,<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refund\u00e1cie (vr\u00e1tenie pe\u0148az\u00ed)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund\u00e1ciu spracujeme\u00a0<strong>bez zbyto\u010dn\u00e9ho odkladu<\/strong>, najnesk\u00f4r do\u00a0<strong>14 dn\u00ed<\/strong>\u00a0od odst\u00fapenia; pri tovare ju m\u00f4\u017eeme zadr\u017ea\u0165 do doru\u010denia tovaru sp\u00e4\u0165 alebo predlo\u017eenia d\u00f4kazu o odoslan\u00ed.<\/li>\n\n\n\n<li>Vraciame aj n\u00e1klady na\u00a0<strong>najlacnej\u0161iu pon\u00fakan\u00fa dopravu<\/strong>\u00a0pri p\u00f4vodnej objedn\u00e1vke (pr\u00edplatky za expres\/kuriera sa nevracaj\u00fa).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Kontakt<\/h2>\n\n\n\n<p>Ak m\u00e1\u0161 ot\u00e1zky, nap\u00ed\u0161 n\u00e1m:&nbsp;<a href=\"mailto:refund@playvibee.com\"><strong>refund@playvibee.com<\/strong><\/a><\/p>\n\n\n\n<p>Radi porad\u00edme s balen\u00edm a v\u00fdberom vhodnej prepravnej slu\u017eby.<\/p>\n\n\n\n<p style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><em>Posledn\u00e1 aktualiz\u00e1cia dokumentu: 5. okt\u00f3bra 2025<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.websitepolicies.com\/refund-policy-generator?via=madewithbadge\"><img decoding=\"async\" src=\"https:\/\/cdnapp.websitepolicies.com\/widgets\/policies\/badge.png\" alt=\"Made with WebsitePolicies refund policy generator\"\/><\/a><\/figure>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sme presved\u010den\u00ed, \u017ee si na\u0161e produkty zamiluje\u0161. Ak v\u0161ak po doru\u010den\u00ed nebude\u0161 spokojn\u00fd\/\u00e1 z ak\u00e9hoko\u013evek d\u00f4vodu, m\u00f4\u017ee\u0161 do\u00a014 kalend\u00e1rnych dn\u00ed\u00a0od prevzatia\u00a0odst\u00fapi\u0165 od zmluvy\u00a0a z\u00edska\u0165 sp\u00e4\u0165 peniaze. Podrobn\u00e9 pravidl\u00e1 pre odst\u00fapenie n\u00e1jde\u0161 v sekcii \u201eVr\u00e1tenie tovaru\u201c. Z\u013eavnen\u00fd a v\u00fdpredajov\u00fd tovar Aj\u00a0z\u013eavnen\u00fd\/v\u00fdpredajov\u00fd tovar\u00a0m\u00f4\u017ee\u0161 v r\u00e1mci z\u00e1konnej 14-d\u0148ovej lehoty vr\u00e1ti\u0165. (V\u00fdnimky platia len pre tovar na mieru a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-vibee-box-shop","meta":{"footnotes":""},"class_list":["post-891","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/pages\/891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/comments?post=891"}],"version-history":[{"count":4,"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/pages\/891\/revisions"}],"predecessor-version":[{"id":1835,"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/pages\/891\/revisions\/1835"}],"wp:attachment":[{"href":"https:\/\/www.playvibee.com\/cs\/wp-json\/wp\/v2\/media?parent=891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}