{"id":887,"date":"2025-10-05T23:12:44","date_gmt":"2025-10-05T21:12:44","guid":{"rendered":"https:\/\/www.playvibee.com\/?page_id=887"},"modified":"2025-10-19T17:42:05","modified_gmt":"2025-10-19T15:42:05","slug":"payment-delivery","status":"publish","type":"page","link":"https:\/\/www.playvibee.com\/en\/payment-delivery\/","title":{"rendered":"Mo\u017enosti platby a dopravy"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-92b9201d wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"padding-bottom:0\"><strong>Platba<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Platobn\u00e1 br\u00e1na:<\/strong>\u00a0Na na\u0161om e-shope pou\u017e\u00edvame\u00a0<strong>Comgate, a.s.<\/strong>\u00a0Viac inform\u00e1ci\u00ed n\u00e1jdete na str\u00e1nke:\u00a0<a href=\"https:\/\/www.comgate.cz\/cz\/platebni-brana\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.comgate.cz\/cz\/platebni-brana<\/a><\/li>\n\n\n\n<li><strong>Sp\u00f4soby platby:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Platba kartou:<\/strong>\u00a0Platbu vykon\u00e1te bezpe\u010dne pomocou va\u0161ej platobnej karty (Visa, MasterCard alebo in\u00e9 podporovan\u00e9 karty). Po odoslan\u00ed objedn\u00e1vky budete presmerovan\u00ed na zabezpe\u010den\u00fa str\u00e1nku Comgate, kde zad\u00e1te \u00fadaje o karte. Po \u00faspe\u0161nej autoriz\u00e1cii platby sa objedn\u00e1vka automaticky potvrd\u00ed.<\/li>\n\n\n\n<li><strong>Platobn\u00e9 tla\u010didl\u00e1 b\u00e1nk:<\/strong>\u00a0Platbu m\u00f4\u017eete vykona\u0165 priamo cez va\u0161u banku prostredn\u00edctvom tla\u010didla banky (napr. platobn\u00fd prevod z internet bankingu). Po odoslan\u00ed objedn\u00e1vky budete presmerovan\u00ed na str\u00e1nku va\u0161ej banky, kde dokon\u010d\u00edte platbu. Po \u00faspe\u0161nom dokon\u010den\u00ed platby sa objedn\u00e1vka automaticky potvrd\u00ed.<\/li>\n\n\n\n<li><strong>Tovar sa zasiela<\/strong>\u00a0na va\u0161u adresu a\u017e\u00a0<strong>po prip\u00edsan\u00ed sumy<\/strong>\u00a0na n\u00e1\u0161 \u00fa\u010det.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Bezpe\u010dnos\u0165:<\/strong>\u00a0V\u0161etky platby prebiehaj\u00fa bezpe\u010dne cez platobn\u00fa br\u00e1nu Comgate a va\u0161e \u00fadaje s\u00fa chr\u00e1nen\u00e9 pod\u013ea najvy\u0161\u0161\u00edch \u0161tandardov.<\/li>\n\n\n\n<li><strong>Kontaktn\u00e9 \u00fadaje Comgate, a.s.:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Adresa: Go\u010d\u00e1rova t\u0159\u00edda 1754 \/ 48b, Hradec Kr\u00e1lov\u00e9<\/li>\n\n\n\n<li>E-mail:\u00a0<a href=\"mailto:platby-podpora@comgate.cz\">platby-podpora@comgate.cz<\/a><\/li>\n\n\n\n<li>Tel.: +420 228 224 267<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-fe1beace wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"padding-bottom:0\"><strong>Doprava<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sp\u00f4soby doru\u010denia<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>V\u00fddajn\u00e9 miesto Packeta<\/strong>\u00a0\u2013 tis\u00edce miest v SR aj \u010cR; vyzdvihne\u0161 bez dokladu toto\u017enosti len na k\u00f3d z e-mailu\/SMS\/app.\u00a0\u00a0<\/li>\n\n\n\n<li><strong>Z-BOX (samoobslu\u017en\u00fd box)<\/strong>\u00a0\u2013 dostupn\u00fd\u00a0<strong>24\/7<\/strong>; otvor\u00ed\u0161 mobilnou aplik\u00e1ciou alebo k\u00f3dom (v\u00e4\u010d\u0161ina boxov m\u00e1 aj kl\u00e1vesnicu).\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>R\u00fdchlos\u0165 doru\u010denia<\/strong>\n<ul class=\"wp-block-list\">\n<li>Obvykle<strong> do 3 pracovn\u00fdch dn\u00ed od objednania<\/strong>.\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ulo\u017eenie z\u00e1sielky na vyzdvihnutie<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>V\u00fddajn\u00e9 miesto:<\/strong>\u00a0\u0161tandardne\u00a0<strong>7 dn\u00ed<\/strong>\u00a0s mo\u017enos\u0165ou\u00a0<strong>pred\u013a\u017ei\u0165 a\u017e na 21 dn\u00ed<\/strong>\u00a0(mimo Vianoc).\u00a0\u00a0<\/li>\n\n\n\n<li><strong>Z-BOX:<\/strong>\u00a0spravidla\u00a0<strong>2 dni<\/strong>\u00a0+ mo\u017enos\u0165\u00a0<strong>pred\u013a\u017ei\u0165 o 1 de\u0148<\/strong>\u00a0(mimo Vianoc).\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Platba a dobierka<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Na v\u00fddajnom mieste<\/strong>\u00a0aj pri doru\u010den\u00ed na adresu je mo\u017en\u00e9 zaplati\u0165\u00a0<strong>kartou alebo v hotovosti<\/strong>.\u00a0\u00a0<\/li>\n\n\n\n<li><strong>V Z-BOXe nie je platobn\u00fd termin\u00e1l<\/strong>\u00a0\u2013 dobierku uhrad\u00ed\u0161\u00a0<strong>vopred<\/strong>\u00a0online.\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Sledovanie z\u00e1sielky<\/strong>\n<ul class=\"wp-block-list\">\n<li>Po odoslan\u00ed dostane\u0161\u00a0<strong>sledovacie \u010d\u00edslo<\/strong>; stav z\u00e1sielky sleduje\u0161 online alebo v aplik\u00e1cii Packeta.\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Presmerovanie po odoslan\u00ed<\/strong>\n<ul class=\"wp-block-list\">\n<li>Ak potrebuje\u0161 zmeni\u0165 miesto, Packeta umo\u017e\u0148uje\u00a0<strong>presmerova\u0165 z\u00e1sielku<\/strong>\u00a0na in\u00e9\u00a0<strong>kamenn\u00e9 v\u00fddajn\u00e9 miesto<\/strong> (cez e-mailov\u00fd\/app odkaz).\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Rozmery a limity (pre info pri v\u00e4\u010d\u0161\u00edch bal\u00edkoch)<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>\u0160tandardn\u00e1 z\u00e1sielka:<\/strong>\u00a0do\u00a0<strong>5 kg<\/strong>; min. 10\u00d77\u00d71 cm; s\u00fa\u010det str\u00e1n max.\u00a0<strong>120 cm<\/strong>.\u00a0\u00a0<\/li>\n\n\n\n<li><strong>Z-BOX m\u00e1 fyzick\u00e9 limity priehradiek<\/strong>\u00a0\u2013 nie ka\u017ed\u00e1 ve\u013ek\u00e1 krabica sa zmest\u00ed (pozri odpor\u00fa\u010dan\u00e9 rozmery a obmedzenia Packety).\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Vr\u00e1tenie tovaru (jednoducho cez Packetu)<\/strong>\n<ul class=\"wp-block-list\">\n<li>Podporujeme\u00a0<strong>\u201eReturn Parcel\u201c<\/strong>\u00a0\u2013 v sekcii Vr\u00e1tenie\/Reklam\u00e1cia u n\u00e1s n\u00e1jde\u0161\u00a0<strong>8-miestny k\u00f3d na vr\u00e1tenie<\/strong>; bal\u00edk donesie\u0161 na ktor\u00e9ko\u013evek\u00a0<strong>podacie miesto Packety<\/strong>\u00a0a obsluhe nadiktuje\u0161 k\u00f3d.\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Notifik\u00e1cie<\/strong>\n<ul class=\"wp-block-list\">\n<li>O ka\u017edom kroku dostane\u0161\u00a0<strong>e-mail\/SMS\/app<\/strong>\u00a0spr\u00e1vu (pr\u00edjem k preprave, doru\u010denie na depo, pripraven\u00e9 na vyzdvihnutie).\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ekologicky a pohodlne<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Z-BOXy s\u00fa nap\u00e1jan\u00e9 sol\u00e1rne<\/strong>\u00a0a funguj\u00fa auton\u00f3mne; vyzdvihne\u0161 kedyko\u013evek, aj v noci.\u00a0\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Platba Doprava<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-vibee-box-shop","meta":{"footnotes":""},"class_list":["post-887","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/pages\/887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/comments?post=887"}],"version-history":[{"count":6,"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/pages\/887\/revisions"}],"predecessor-version":[{"id":1694,"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/pages\/887\/revisions\/1694"}],"wp:attachment":[{"href":"https:\/\/www.playvibee.com\/en\/wp-json\/wp\/v2\/media?parent=887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}